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System/Network Administrator in San Diego, CA at Plaza Home Mortgage, Inc.

Date Posted: 5/21/2018

Job Snapshot

Job Description


Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has a full-time opportunity for a System/Network Administrator with our San Diego, California Corporate Office
 
Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker.
 
Plaza’s mission is to become the premier provider of mortgage loans by developing a distinct, sustainable competitive advantage through superior execution of a business philosophy that combines knowledge, technology, and service. Plaza Home Mortgage, Inc. is dedicated to building long-term relationships with both customers and employees through quality training, and excellent customer support.
 
Our ideal candidate should be hardworking and maintain high levels of professionalism and ethics.


PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:

This position is responsible for administering and coordinating all updates to the BREEZE loan origination system. The System/Network Administrator will also be responsible for making sure all environments are in sync and updated properly, as well as performing updates and upgrades to other Plaza systems as they come.        
 
ESSENTIAL TASKS AND RESPONSIBILITIES: 
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Track and schedule all migrator updates for each BREEZE environment.
  2. Confirm all updates are done properly and documented per established guidelines.
  3. Review all vendor updates to BREEZE and determine their impact to our current configurations and determine what changes need to be made to existing customizations.
  4. Configure all new servers into the BREEZE environment as it pertains to the application itself.
  5. Help review and make decisions on new systems to be added to the Plaza environment.
  6. Maintain and update existing and new systems in the Plaza environment.
  7. Provide documentation for the updates and customizations done to all systems in the Plaza environment.
  8. Document and maintain application environments.
  9. Provide day-to-day administrative and engineering support for Plaza’s computer and network systems, including server management, load balancing, storage management, data and voice network components, data security and VoIP systems and other network resources.
  10. Responsible for the maintenance and functionality of Plaza’s networks.
  11. Ensure network meets industry standards for high availability, ensuring uptime during Plaza’s hours of operations
  12. Manage all aspects related to Network integration projects.
  13. Participate in the development and execution of the user acceptance test plans.
  14. Create new documentation and processes as needed to help refine, optimize, and/or establish network functions and processes.
  15. Respond to networking tickets and support requests.
  16. Troubleshoot network and system issues.
  17. Monitor active network and server infrastructure.
  18. Design, build, configure, and document network/security connectivity.
  19. Provide recommendations for system upgrades, patches, new applications, and new equipment for Plaza.
  20. Other duties and projects as assigned.


Job Requirements
QUALIFICATIONS:

  • Bachelor’s degree in a technology discipline
  • Proficiency with computer systems and the ability to troubleshoot computer issues is essential
  • Experience with MS SQL server and MS Windows Server needed.
  • Excellent written, verbal, and interpersonal communication skills
  • Strong attention to detail and the ability to effectively and consistently produce accurate work
  • Excellent customer service and problem-solving skills.
  • Experience installing and troubleshooting of network devices.
  • Knowledge of standard network hardware.
  • The capability of multi-tasking and prioritizing work in a fast-paced environment with heavy volume of transactions as well as be able to meet and handle deadlines
  • Outstanding problem-solving skills
  • Proven aptitude to work in both a team and individual environment
CORE COMPETENCIES:

  • Analytical Thinking
  • Business Perspective
  • Client Focus
  • Creativity and Innovation
  • Interactive Communication
  • Planning and Organizing
  • Problem Solving
  • Project Management
  • Results Management
  • Using Information Technology
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
 
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
 
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex,  pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.  Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.