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SVP, Wholesale Operations in San Diego, CA at Plaza Home Mortgage, Inc.

Date Posted: 9/8/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Diego, CA
  • Job Type:
  • Experience:
    Greater than 15 years
  • Date Posted:

Job Description

Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has a full-time opportunity for an SVP, Wholesale Operations with our San Diego, California Corporate Office
Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker.
Plaza’s mission is to become the premier provider of mortgage loans by developing a distinct, sustainable competitive advantage through superior execution of a business philosophy that combines knowledge, technology, and service. Plaza Home Mortgage, Inc. is dedicated to building long-term relationships with both customers and employees through quality training, and excellent customer support.
Our ideal candidate should be hardworking and maintain high levels of professionalism and ethics.
The SVP of Wholesale Operations will proactively identify industry trends and business issues, set the strategic direction for the business, develop sound business plan tactics, and strategically prioritize business initiatives. The SVP will play a key role in developing business plans, achieving forecasts, and ensuring customer excellence in partnership with Sales.
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Collaborates with internal and external business partners, to ensure business operations are efficient and effective.
  2. Responsible for identifying and implementing process improvement initiatives aligned with our key drivers.
  3. Build a proactive and organized culture to consistently move the business forward.
  4. Communicate with regional sales and operations to achieve corporate and channel goals.
  5. Support short and long-range financial development and management of the channel.
  6. Attracts, retains, and motivates the team to achieve management business objectives.
  7. Ensures the wholesale channel is meeting all objectives pertaining to quality, compliance, regulations, productivity, customer service, budget, and project management.

Job Requirements
  • Minimum 15 years in the mortgage banking/financial services industry with at least 10 years in a senior operations management role
  • Well-rounded senior operations management experience with a successful track record of managing large and sophisticated loan operations covering multiple lines of business
  • Strong ability to cultivate and develop talent within the team to support growth and expansion
  • Understanding of a variety of systems, loan operations, workforce planning, and procedures in order to effectively grow and develop best practices for the channel
  • Futuristic and visionary, drives strategic and long-range business/operating plans for the channel
  • Works effectively in a cooperative environment
  • Ability to inspire and innovative, continuously improving the company culture
  • Achievement Orientation
  • Analytical Thinking
  • Client Focus
  • Developing Others
  • Interactive Communication
  • Planning and Organizing
  • Strategic Thinking
  • Team Leadership
  • Impact and Influence
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex,  pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.  Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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