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Quality Assurance Analyst in San Diego, CA at Plaza Home Mortgage, Inc.

Date Posted: 7/10/2018

Job Snapshot

Job Description

Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has a full-time opportunity for a Quality Assurance Analyst with our San Diego, California Corporate Office
Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker.
Plaza’s mission is to become the premier provider of mortgage loans by developing a distinct, sustainable competitive advantage through superior execution of a business philosophy that combines knowledge, technology, and service. Plaza Home Mortgage, Inc. is dedicated to building long-term relationships with both customers and employees through quality training, and excellent customer support.
Our ideal candidate should be outgoing, hardworking, and maintain high levels of professionalism and ethics.


The Quality Assurance Analyst is responsible for testing and improving Plaza’s new BREEZE Loan Origination Software. This position will work with technical teams, project managers, and stakeholders of various levels in developing and implementing software.

Job Requirements
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Design and develop test cases and implementation for testing and debugging software applications.
  2. Participate in planning and implementing the software development process.
  3. Monitor, maintain, optimize, configure and troubleshoot software systems.
  4. Work with project management to define accurate quality functional expectations.
  5. Plan, execute, review, analyze and improve the development lifecycle process.
  6. Work closely with project managers, subject matter experts, and users to identify desired features and to understand business needs.
  7. Follow the quality assurance process by participating in code reviews and test reviews.
  8. Performs other job-related duties as assigned.

  • Bachelor’s degree
  • 5+ years applied experience as a Quality Assurance Analyst engaged in complex, process improvement and technology projects
  • Knowledge of Mortgage LOS applications a plus
  • Experience in using Test Management tools i.e. TestRail or QA Complete for Jira
  • Ability to write Functional and Regression Test Scripts thoroughly
  • Perform Functional and Regression test run during Sprints
  • Experience in automation preferred
  • Technical planning, project management, and implementation skills
  • Ability to discuss technical issues effectively with other professionals as well as non-technical users
  • Demonstrated analytical and problem-solving skills
  • Ability to interact and communicate with stakeholders of varying levels of expertise
  • Ability to translate system enhancements and defects into business impacts, compliance risk, procedures and process changes and user needs
  • Ability to conduct meetings, gather information and present status to stakeholders
  • Process improvement capabilities
  • Excellent written, verbal and interpersonal communication skills essential
  • An understanding of testing as it occurs in a software development project
  • Skilled in working on projects that follow a traditional water fall SDLC
  • Knowledge working on projects that follow Agile or SCRUM Agile methodologies
  • Proven aptitude to work collaboratively with multiple team members
  • Exceptional attention to detail with the ability to consistently prioritize and produce accurate work within set deadlines required
  • Ability to manage time and multi-task in  fast-paced environment
  • Technology/Mortgage/Financial Industry a strong plus

  • Analytical Thinking
  • Attention to Detail
  • Information Gathering and Processing
  • Problem Solving
  • Results Management
  • Interactive Communication
  • Using IT
  • Teamwork
  • Strategic Thinking
  • Work Ethic and Values
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex,  pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.  Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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