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Loan Registration Specialist in San Diego, CA at Plaza Home Mortgage, Inc.

Date Posted: 11/5/2018

Job Snapshot

Job Description

Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has a full-time opportunity for a Loan Registration Specialist with our National Correspondent Channel

Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker.

Plaza’s mission is to become the premier provider of mortgage loans by developing a distinct, sustainable competitive advantage through superior execution of a business philosophy that combines knowledge, technology, and service. Plaza Home Mortgage, Inc. is dedicated to building long-term relationships with both customers and employees through quality training, and excellent customer support.

Our ideal candidate should be hardworking and maintain high levels of professionalism and ethics.


This position is responsible for tracking new and existing bulk commitments, including delivery and settlement, loan registrations, cancellations and pair-offs, and reporting. The Loan Registration Specialist interacts and works well with correspondent division operations staff, sales executives, customers, and secondary marketing.         

Job Requirements
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Save initial bulk commitment information and track subsequent loan submissions and purchases.
  2. Communicate directly with correspondents as needed regarding registrations, submissions, purchases, and commitment expirations.
  3. Partner with the sales team to ensure operational demands are meeting customers’ expectations for bulk commitments and file flow process.
  4. Prepare reports for division and customer use to track bulks from initial commitment to fulfillment.
  5. Register committed loans in PULSE for correspondents.
  6. Monitor cancellations and denials for substitution or pair-off.
  7. Maintain spreadsheet of all trades for division-wide reference.
  8. Monitor all new loan submissions from Plaza’s Broker/Correspondent Portal to Plaza’s Internal LOS team.
  9. Perform Data Entry in Plaza’s LOS.
  10. Primary back up in the event team members are out.
  11. Other duties as assigned.

  • High school degree or equivalent –college degree preferred
  • Two or more years of related experience in credit or loan processing preferred
  • Excellent  written, verbal, and interpersonal communication skills
  • Exceptional attention to detail with the ability to consistently produce accurate work
  • Ability to manage time, multi-task, and prioritize work in a high paced environment with heavy volume of transactions
  • Solid commitment to customer and associate service
  • Outstanding interpersonal, problem-solving, and analytical skills
  • Ability to work in both a team and individual environment
  • Proficiency in MS Office (Word, Excel, and Outlook) and Internet Browsers
  • Knowledge of loan origination systems such as Caylx Point, Ellie Mae, and other mortgage-related vendors are required
  • Ability to monitor and oversee loan collateral pipelines

  • Achievement Orientation
  • Adaptability
  • Attention to Detail
  • Client Focus
  • Information Gathering and Processing
  • Initiative
  • Problem-Solving
  • Results Management
  • Teamwork
  • Using Information Technology
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.

Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.

Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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