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Loan Collateral Specialist in San Diego, CA at Plaza Home Mortgage, Inc.

Date Posted: 6/27/2018

Job Snapshot

Job Description

Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has an opportunity for a full-time Collateral Specialist.

Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker.

Plaza’s mission is to become the premier provider of mortgage loans by developing a distinct, sustainable competitive advantage through superior execution of a business philosophy that combines knowledge, technology, and service. Plaza Home Mortgage, Inc. is dedicated to building long-term relationships with both customers and employees through quality training, and excellent customer support.

Our ideal candidate should be outgoing, hardworking, and maintain high levels of professionalism and ethics.

This position ensures that loan collateral is cleared in a timely manner prior to purchasing a loan.
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive.  The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Serve as a liaison between corporate shipping, sales support, and the client.
  2. Take ownership for the collateral follow up to ensure collateral is cleared in a timely manner.
  3. Proactively manage the collateral pipeline through available reporting.
  4. Identify collateral issues as it pertains to the original note, bailee, security instrument, and allonge.
  5. Resolve collateral issues with the appropriate person/team, i.e. shipping, client etc.
  6. Track all deficiency follow up.
  7. Resolve and clear collateral exceptions.
  8. Ability to respond to questions regarding all phases of the correspondent loan process.
  9. Assists Set-Up and performs Jr. Underwriter tasks as assigned.
  10. Identifies and reports on trends.
  11. Updates key stakeholders on pending issues delaying the collateral being cleared.  Keeps record by updating notes in the system.

Job Requirements

  • This position requires a high school degree or equivalent.  A college degree is preferred.  
  • Two or more years of related experience in credit or loan processing preferred.
  • This position requires excellent oral and written communication skills; exceptional attention to detail with the ability to consistently produce accurate work, the ability to manage time, multi-task, and prioritize work in a high paced environment with heavy volume of transactions.
  • Additional qualifications required include a solid commitment to customer and employee service, outstanding interpersonal, problem-solving, and analytical skills.
  • Incumbent must possess the ability to work in both a team and individual environment.
  • Position also requires proficient knowledge of MS Office (Word, Excel, and Outlook), knowledge of internet browsers, and basic knowledge of loan origination systems such as Caylx Point, Ellie Mae, and other mortgage-related vendors are required.
  • Incumbent must have the ability to monitor and oversee loan collateral pipelines.
  • Achievement Orientation
  • Attention to Detail
  • Client Focus
  • Interactive Communication
  • Organizational Awareness
  • Teamwork
  • Using Information Technology
  • Work Ethic and Values
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex,  pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.  Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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