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AVP, Wholesale Lending Operations in San Diego, CA at Plaza Home Mortgage, Inc.

Date Posted: 8/13/2018

Job Snapshot

Job Description

Plaza Home Mortgage, Inc., a national wholesale mortgage company headquartered in San Diego, California, has an opportunity for an Assistant Vice President of Wholesale Lending Operations with our San Diego, California Corporate Office
Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker.
Plaza’s mission is to become the premier provider of mortgage loans by developing a distinct, sustainable competitive advantage through superior execution of a business philosophy that combines knowledge, technology, and service. Plaza Home Mortgage, Inc. is dedicated to building long-term relationships with both customers and employees through quality training, and excellent customer support.
Our ideal candidate should be hardworking and maintain high levels of professionalism and ethics.

The AVP of Wholesale Lending Operations will identify best practices, recommending changes and monitoring adherence by developing and maintaining strategic plans that support Plaza goals. This position will act as a liaison between the Corporate Office and the Branch network and provide information and guidance on company philosophy, policies, and procedures. Leadership, coaching, mentoring, and training are the qualities necessary to establish and promote the quality culture of the organization.
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  • Work with Regional Operations Managers to increase operational efficiencies.
  • Manage functional oversight of corporate operations support team.
  • Participate in the development of operating plans to enhance business growth.
  • Act as liaison between branches and corporate office.
  • Utilize knowledge of mortgage industry, real estate market trends, Plaza risk philosophy, and relevant loan performance data.
  • Participate with other departments in designing, developing, implementing, monitoring, and maintaining Plaza initiatives, policies, and procedures with expertise.
  • Work closely with the Risk Management Team to evaluate performance and organization trends and recommend changes ensuring the quality and profitability of Plaza.
  • Monitor systems and procedures for tracking, filing, and monitoring the progress of loan packages to ensure that quality loans are produced with sufficient documentation to enable rapid turnaround.
  • Monitor pipeline and other reports.
  • Oversee development of training modules that support branch employees in all processing and closing procedures.
  • Assist in developing and implementing new company-wide technical systems.
  • Create, initiate, and follow-up on internal control procedures.
  • Research and discuss cases questioned by quality assurance, compliance, and accounting department.

Job Requirements

  • A thorough knowledge of FHA/VA regulations and FNMA/FHLMC and investor underwriting guidelines.
  • Effective communication, problem-solving and leadership skills are essential, as well as the ability to be detail oriented, self-motivated and possess the ability to motivate and train others in a team environment.
  • Proficient in Microsoft Office (Word, Excel, Outlook) programs.
  • College degree in related field or any equivalent combination of training, education, and experience that demonstrates the ability to perform the duties of the position.
  • 10 -15 years in the mortgage banking industry including experience in underwriting, processing, and closing.
  • 8-10 years supervisory/management experience.

  • Strategic Thinking
  • Analytical Thinking
  • Client Focus
  • Leading and Managing Change
  • Legislation, Policies, Procedures, and Standards
  • Team Leadership
  • Interactive Communication
  • Information Management
  • Problem Solving
  • Critical Judgement
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex,  pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.  Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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