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Account Executive in Jacksonville, FL at Plaza Home Mortgage, Inc.

Date Posted: 2/6/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Plaza Home Mortgage, Inc., a national mortgage company headquartered in San Diego, California, has an excellent opportunity for an Account Executive reporting to the Jacksonville, FL (JAX) Branch location.

Plaza Home Mortgage, Inc. was originally founded in December of 2000 to serve the San Diego area mortgage market. Due to our growth and success, we now have branches throughout the United States and we are continuing to grow and expand in anticipation of market demands. Plaza is privately owned and operates as a full-service Mortgage Banker. We originate mortgage loans on both a wholesale and correspondent basis.
Our ideal candidate should be outgoing, hardworking, and maintain high levels of professionalism and ethics. 


The Account Executive is responsible for the solicitation of new business for the company, development of marketing materials, and recommending the approval of new brokers to the wholesale manager. Maintain existing relationships with wholesale broker production sources.
Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
  1. Add value to the broker client base through thorough knowledge of Plaza’s products and underwriting guidelines – which includes Conventional, FHA & VA
  2. Answer client questions and respond to loan status inquiries during processing
  3. Provide training on company policies and procedures, as well as current regulatory requirements
  4. Maintain familiarity with the applicable state licensing requirements
  5. Commitment to visit accounts daily while working a minimum 40 hour work week
  6. Accept completed applications from wholesale source clients and deliver them to the branch office
  7. Assist in the development of new marketing materials and distribute materials to existing and prospective client base
  8. Conduct on-site inspections of client¹s premises and gather all applicable financials, resumes, licenses, and contract documentation for submission to senior management
  9. Maintain contact with client base on a daily basis to solicit new business and request new loan lock-ins
  10. Monitor company¹s computer-based register on a daily basis for prompt cancellation of dead files and timely delivery of live files
  11. Provide training and conduct informational meetings for the client base
  12. Establish controls to track monthly rates, lock-ins, client contacts, monies due on extended locks, and other information as required
  13. Update lock-in file and purge cancellations and expired locks daily
  14. Update rate line information and fax information to clients at least daily

An Account Executive shall not engage in the following loan origination activities. (Please note that the activities described below that define what constitutes a “loan originator” are broader than the one under state loan originator licensing laws because Congress chose to use broader language in the Truth in Lending Act’s definition.)
An Account Executive shall not:
  1. Arrange a residential mortgage loan credit transaction
  2. Assist a consumer mortgage broker on behalf of a consumer in applying for credit. An Account Executive assists a consumer in obtaining or applying for credit by advising the consumer on particular credit terms that are or may be available to the consumer’s financial characteristics.
  3. Offer or negotiate credit terms, including rates, fees, and other costs.
  4. Make a loan
  5. Refer a consumer loan applicant to a loan originator, including without limitation (a) Plaza Home Mortgage, (b) a loan originator employed by Plaza Home Mortgage, (c) a third party lender, or (d) a loan originator employed by a third party lender. Referring is also an activity included under each of the activities of offering, arranging, or assisting a consumer in obtaining or applying to obtain a loan.
  6. Advertise or communicate to the public that the Account Executive can or will perform any loan origination services described above.

Job Requirements

  • High school diploma or equivalent required; College degree desired
  • Minimum of five years of experience in loan origination with a track record of success in the mortgage industry
  • Current producing client base is strongly desired
  • Must possess solid understanding of wholesale loan origination, underwriting processes and procedures, and mortgage industry standards
  • Excellent  written, verbal and interpersonal communication skills essential along with strong presentation skills
  • Professional demeanor to effectively interact with all branch and company personnel as well as brokers
  • Strong attention to detail with ability to efficiently and consistently produce accurate work and manage time
  • Solid commitment to customer service with excellent client relations skills
  • Analytical ability with an aptitude for figures necessary
  • Proficiency with computer systems including MS Office (Word, Excel, and Outlook) and Internet Browsers
  • Account Executives who will be driving on company business will be required to maintain a valid driver’s license, car insurance, and a clean driving record

  • Achievement Orientation
  • Adaptability
  • Client Focus
  • Initiative
  • Interactive Communication
  • Organization Awareness
  • Partnering
  • Relationship Building
  • Results Management
  • Self Confidence
Plaza offers a great work environment. Plaza is an EEOC employer and follows all federal, state, and local laws relating to fair employment.
Plaza Home Mortgage, Inc. is committed to preventing, stopping and remedying all forms of discrimination that occur in its workplace. Managers are accountable for keeping Plaza’s workplace free from discrimination and ensuring that Plaza provides equal employment opportunity for all in the workforce and for those seeking to become members of Plaza’s workforce.
Plaza’s employees are protected by laws designed to protect employees from discrimination on the bases of race, religion, color, sex,  pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.  Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law.


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